Refunds and Returns Policy
Effective Date: 05/22/2024
Thank you for shopping at BlueLightBarrierEyewear.com. We want you to be completely satisfied with your purchase of our blue light blocking glasses for gamers. If for any reason you are not satisfied, we are here to help. This Refunds and Returns Policy explains the process, conditions, and timeframes for product returns and refunds.
Contact Information
Business Name: Berkay Email: berkaygkk80@gmail.com Address: Türkiye, Mersin/Yenişehir, Aydınlıkevler Neighborhood, 2006. Street, Flock Site, Floor 2 Flat 3
Initiating a Return
To initiate a return, please follow these steps:
- Contact our customer support at berkaygkk80@gmail.com within 14 days of receiving your order. Please include your order number, a description of the issue, and any relevant photos.
- Our customer support team will provide you with a Return Merchandise Authorization (RMA) number and return instructions.
- Pack the item securely in its original packaging, including all accessories, manuals, and documentation. Write the RMA number clearly on the outside of the package.
Conditions for Returns
To be eligible for a return, please ensure that:
- The product is returned within 30 days of receiving the RMA number.
- The product is in its original condition, unused, and with all original packaging and accessories.
- A copy of the original invoice or receipt is included with the return.
Return Shipping Costs
- Customers are responsible for the cost of return shipping unless the product is defective or the return is due to an error on our part.
- We recommend using a trackable shipping service or purchasing shipping insurance, as we cannot guarantee that we will receive your returned item.
Inspection and Refunds
- Once we receive your returned item, we will inspect it to ensure it meets the conditions outlined above.
- If the return is approved, we will process your refund within 7 business days. The refund will be issued to the original payment method used for the purchase.
- You will receive a confirmation email once the refund has been processed.
Exchanges
If you wish to exchange an item, please follow the return process above and place a new order for the replacement item.
Non-Returnable Items
Certain items are non-returnable, including:
- Gift cards
- Personalized or custom-made products
- Items marked as final sale or non-returnable
Defective or Damaged Items
If you receive a defective or damaged item, please contact us immediately at berkaygkk80@gmail.com with your order number and a description of the issue. We will arrange for a replacement or a refund, including any return shipping costs, if applicable.
Customer Support
For any questions or concerns about our Refunds and Returns Policy, please contact our customer support team at berkaygkk80@gmail.com.
Address for Returns
Berkay Türkiye, Mersin/Yenişehir Aydınlıkevler Neighborhood
- Street, Flock Site, Floor 2 Flat 3
Final Notes
We value your satisfaction and strive to make the return process as smooth and fair as possible. Please do not hesitate to reach out to us with any questions or feedback regarding your purchase and our return policy.
Thank you for shopping with BlueLightBarrierEyewear.com. Your satisfaction is our priority.